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Syarat & Ketentuan
Through the app / site, Medicaboo provide an online platform so you can browse different types of health services, administration and consulting a doctor (as applicable), and made a room reservation maintainable ("Service"). Users can make reservations hospital services provided and / or other service providers ("Vendor") in the Application / Site. By placing the order through the app / site, you will be able to order room treatment, or other services on Application / our Site. We will give you a reservation confirmation via e-mail confirmation. We reserve the right to refuse any booking as set forth below.
"We" or "Medicaboo" means PT. World Media Medika as owner, developer and manager of www.Medicaboo.com sites, and a wide range of products Medicaboo.
"You" means any person accessing and using services and services provided by Us.
"Services" means any and overall services as well as information on products Medicaboo.
"Doctors and Hospitals", meaning the doctor, Center for Public Health ("PHC"), clinic, or other healthcare facilities as regulated and recognized by the laws and regulations regarding health in Indonesia.
"Registered User" means any person accessing and using services and services provided by Us, and have registered and have an account with Medicaboo Our Products.
"Apps" are all products in the field of information technology developed and maintained by Medicaboo, including but not limited to any form of features, services, content or information contained in the applications and sites Medicaboo, such as the “Directory of Hospital", "Doctor Service", "Discount Health & Beauty", "Online booking Rooms Skincare". Naming features, services, content or information contained in the applications and sites Medicaboo as stated in this Agreement may change from time to time, based on internal decisions of Medicaboo.
Doctors are each (a) doctors, both general practitioners and specialists; (B) clinics; (C) hospitals; (D) laboratories; (E) and / or other health care provider that is registered or displayed in the Medicaboo Application.
"Profile" means personal data used by the user and to provide basic information for the user.
"Personal Information" means any and all personal data given by the Medicaboo User Product, including but not limited to name, identification number, health data, the user's location, the user's contacts, as well as documents and other data as requested in the registration form account or form more when using Medicaboo Products.
“Content" means text, data, information, numbers, images, graphics, photos, audio, video, user name, information, applications, links, comments, ratings, design, or other materials displayed on Medicaboo Products.
Although we use our expertise with caution in conducting the service, we do not verify and do not guarantee that all information provided is accurate, complete, correct or latest available and we are not responsible for any errors (including errors of placement and typing), nuisance (both temporary and / or partial, damage, repair or improvement to the app / site or otherwise), inaccurate information, or false or misleading information is not conveyed.
Changes in market conditions or circumstances that could cause a change in a short time, leading to inaccurate information or do not apply. In case of any problems, customer service can be trying to help you and meet your demands.
Application / site is not put forward any statements and should not be construed as making the recommendations or suggestions of the quality level of service or ranking of vendors listed in the app / site. We hereby declare denial claims, damages or liability with respect to the quality or status of existing vendors listed in the Application / Site (which provides hospital services, physician or other services). Vendors can be introduced in different grade levels based on factors including, but not limited to reviews of their rank or other factors. The ratings are calculated based on an algorithm that can automatically be updated and amended from time to time, in our sole discretion.
We have the right not to accept any user or reservations (or in some cases cancel the booking confirmation) based on our sole discretion and for any reason and without giving reasons for the rejection / refusal / cancellation. Reasons to reject the user or booking or cancel the booking confirmation may include but are not limited to: violation of these Terms, trade or economic sanctions by global authorities or national, embargo, prohibition in the regulations, fraud or theft (or indication or suspicion of fraud or theft), allegations of criminal activity, reservations were suspicious, the services are not available or are no longer provided by the Vendor, the user provides information that is inaccurate, false or misleading, problems with communication electronic credit card information or transactions, inappropriate behavior, threats, insults, refusal to provide information, practical barriers, difficulties or communication breakdowns, errors Real (further described below), the history of violation of these Terms or the refusal, or included in any "black list" or "watch list" by governments or international organizations. In the case of bookings declined or canceled by Medicaboo and payment has been made, Medicaboo will replace the amount which has been charged with no further cost. We can eliminate or remove ("Removed") a user's membership application / this Site at any time, either temporarily or permanently. Deleted Users are prohibited from trying to use the Application / Site by any other name or through any other user (further described in the provisions of Fraud Prevention Mechanism).
In certain cases, we may cancel or refuse reservations with regard to "real mistake", which does not depend on where the mistakes come from. For the avoidance of doubt, Real Mistakes are mistakes in the application / site (for example, in terms of price) that no one rational person would consider it appropriate or make business understandable. The amount charged will be replaced without further cost in such cases.
Scope of Services
Through the application of Medicaboo, Medicaboo provide health care support services. The following are the general provisions related to services and / or services that we provide through Medicaboo Products; The information of the Medicaboo Product is displayed according to the state of fact for general information purposes. We strive to always provide and display current and accurate information, but we do not warranty that any information in accordance with the timeliness or relevance to your needs.
We provide services that are not coercive or binding, and do not require you to follow the information provided. There is no situation or circumstance that may make we be liable for any possible losses incurred as a decision made by your own related action on the product information that we convey in Medicaboo Products.
We have the right to at any time display, modify, delete, eliminate, or add any content displayed in the Products of Medicaboo.
In the application, there are features or services, including but not limited to:
Directories Places Health Services and Doctors.
Discount Health & Beauty.
Online Booking Rooms Skincare at Hospital.
Directories Places Health Services and Doctors.
Directory Sites and Physicians Health Services is a service provided by Medicaboo for Users, which the user will be connected with the place and Physicians Health Services through Application Medicaboo. Through Place and Physicians Health Services, users can access all the information needed about the hospital desired.
In using the Directory Sites and Physicians Health Services, Users declare and promise that:
Accessing the Sites Directory of Health and Physician Services with the aim of seeking health services.
Directories Places Health Services and Doctors are not used by the user in an emergency medical condition, including but not limited to a medical condition that requires treatment or physical examination quickly and directly by the doctor as well as services provided in the emergency department.
In using the Directory Sites and Physicians Health Services, Users provide correct and complete information which form the basis of Personal Information in providing answers via Directory Sites and Physicians Health Services.
Medicaboo is not responsible for questions, answers or responses given by the User, as well as questions, answers, or responses given by the physician and / or the insurance provider through Directory Sites and Physicians Health Services.
Medicaboo is not responsible for any form of communication or interaction between users with The Health Services and Doctors.
If User Directories Places Health Services and Doctors of different profiles and records of medical records shown to the doctor, and the user fails to inform doctors will be the difference, Medicaboo and The Health Care and Doctors are not responsible for any errors during the interaction or communication between the Hospital by User.
Medicaboo’s responsibility only in terms of providing technology that bridges or facilitates communication or interaction between place and Physicians Health Services with User.
You can make a reservation consultation (appointment) for services offered by doctors and hospitals are shown in Medicaboo Products. You are solely responsible for the selection of medical services that you order through the Medicaboo Product, and we are not responsible or blamed for any loss or damage that you may receive as a result of a product or service that you get from doctors and hospitals through the Product Medicaboo, or for any actions, deletion or omissions of Third Parties called on Medicaboo Products.
All reservations consultations (appointment) that you do through Product Medicaboo semerta not necessarily make Medicaboo responsible for any medical procedure performed on you by the doctor and the hospital at the time of the consultation. You agree to release Medicaboo of any responsibility for errors that occur or omissions by Doctors and Hospitals in any form.
You are responsible for meeting any booking consultations (appointment) that you do through Medicaboo Products. Any data you provide in order to book consultations (appointment) through Medicaboo products already guarantee the truth and accountability before the law.
Discount Health & Beauty.
Health & Beauty Package is an online marketplace or market provided Medicaboo to bridge the offering or sale of products or services of a doctor to users. In using the Packs Health & Beauty, Users declare and promise that or to:
Freeing Medicaboo from any liability that may arise on the information provided by Medicaboo in Service Pack Health & Beauty.
Medicaboo not responsible for the incompatibility of information products or services offered or sold through Medicaboo doctor. All information is displayed in the e-store is the responsibility of the seller services or products entirely. Medicaboo’s responsibility is only in terms of providing technology that bridges or facilitates communication or interaction between the user and seller of services or products.
Online Booking Rooms Skincare at Hospital.
At the time of the booking process inpatient hospital rooms via the Medicaboo app, Hospitals must keep the room you have booked.
If the hospital room that you have booked through the app Medicaboo inadvertently still used the previous patient, the hospital will tell you to leave the room a class above inpatient rooms of your order or change the day that had been predetermined.
You can hold the inpatient room in a hospital for 45 minutes on the same day as the day when you booked and 90 minutes for a different day from the day booked.
The limit check-in time for inpatient rooms were booked through the Medicaboo app is at 12:00 hours until 11:00 hours the following day.
If the hospital room that is already booked and paid through the Medicaboo application, then you as a buyer decides to cancel an inpatient reservation of a hospital, this cancellation must be not more than 5 hours before the check-in time on the day you chose as the customer, then the room inpatient you have selected previously will return empty automatically and Medicaboo will provide a refund of 20% of the total booking fee to you.
Use and Services
With your continued use of or access to Medicaboo products, you already represent and warrant to Us that:
You are only allowed to access and / or use Medicaboo products for personal use and non-commercial, which means that the Medicaboo products only be accessed and used directly by the user. Access to and use of products Medicaboo outside of personal use or non-commercial is strictly prohibited, and in violation of these Terms and Conditions.
You are not allowed to, and promised not to do the following things:
Redirecting Users account in Medicaboo products to any third parties without the prior written consent Medicaboo.
Spreading viruses, spam or other similar technologies that can damage and / or harm Medicaboo and / or other users.
Harm, torture, humiliate, slander, defame, threaten, intimidate or interfere with people or businesses, or anything that violates the privacy or that we think is obscene, offensive, hateful, obscene, indecent, inappropriate, unacceptable, discriminate or damage.
Using Medicaboo products for the purpose of law violations, fraud or commercial action.
Using Medicaboo Products to distribute advertising or other unwanted material or permitted by Medicaboo.
Violate or infringe the rights of others, including without limitation: patents, trademarks, copyrights, trade secrets, publicity, and other proprietary rights.
Create, check, update, change or repair the database, recording or directory you or others.
Take or collect personal data from other users, including but not limited to e-mail addresses, without the consent of the user.
Insert or remove features of the Medicaboo Product without the written consent of Medicaboo.
Placing information or other applications that violate intellectual property rights of third parties in Medicaboo Products.
Changing or resetting any portion of the Product Medicaboo that would interfere or put excessive load on the system and technical communication.
Using automated computer code, process, program, robot, net crawlers, spiders, data processing, trawling or other computer code, process, program or system of 'screen scraping' alternative.
Violates these Terms and Conditions, or other instructions contained in the Medicaboo Product.
We are not responsible for any injury, death or damages direct or indirect, material or immaterial arising from use of the Medicaboo Product by the User, or for any claim relating to the use of the Application Users.
We are not responsible for any injury, death or damages directly or indirectly caused by the interaction or communication between doctors with a User. Medicaboo is also not responsible for any errors or crimes committed by the doctors for the provision of services or service through Medicaboo Products. In this case, doctors are simply partners of Medicaboo.
We are not responsible for any loss or damage beyond the current estimate Users accessing or using the Medicaboo Products. This includes loss of expected savings, financial or physical losses due to an error in the medical action taken by doctors and hospitals or any loss or damage of any kind that you have to suffer due to the use of the Medicaboo Products.
In addition to displaying information about doctors and hospitals and other Medicaboo products, we also provide membership for you as a user. You can provide information about your medical history and we will store and display them in your Medicaboo profile.
Before becoming a Member (or referred to as a Registered User), you are required to create an account for yourself. Account creation process can be done online through the site in accordance with the provisions www.Medicaboo.com or other Medicaboo products.
You are required to provide personal information data and do not actually provide the information distorted and / or irrelevant information in the registration process become a Registered User. Moreover you are also required to give contact details are correct and valid.
We reserve the right to not process the registration Users who do not qualify or do not provide true and valid, and we reserve the right also issued a Registered User of the membership if later discovered things that violate the provisions of us.
Users who have a successful registration process, and become a Registered User, can access at any time in the Medicaboo product membership.
We reserve the right to cancel the promise to "Doctor Service which had been ordered If users do not meet the requirements or do not provide information that is correct and valid.
All Registered Users shall comply with the terms and conditions prevailing in each Medicaboo product, and not allowed to perform actions such as set forth in the terms and conditions both in the membership of each product Medicaboo or participation in other forums related to Medicaboo Products.
Each Registered User must keep secret password to sign in Medicaboo applications.
To simplify the reservation process outpatient at each hospital, then you are expected to enter a number of medical records (medical records) you per hospital you book.
Special Rules for Doctors and Hospitals
These rules are specific rules that apply to doctors and hospitals.
The doctor and / or hospital represent and warrant that all data and / or information given to Medicaboo are data and / or information is true, and is accountable before the law.
All the data and / or information given to Medicaboo which is then displayed in the profile Physician and Hospital in Medicaboo products are solely the responsibility of the doctor and / or hospital.
In that case as well as any circumstances Medicaboo cannot be prosecuted or asked to compensate for errors in the presentation of the data and / or information generated from the untruth of data and / or information provided to Medicaboo by Doctor and Hospital.
Medicaboo has a duty to maintain the confidentiality of data and / or information given by the doctor and / or hospital and will only open the data and / or information provided by permission from doctors and / or hospitals that have data and / or related information.
The above points cannot be executed by Medicaboo in terms of implementation of the Medicaboo obligations before the law to assist law enforcement in the territory of the unitary Republic of Indonesia to open any data and / or information provided by doctors and hospitals to Medicaboo, which is required in the case of official investigations and / or implementation of the rule of law in accordance with the laws and regulations in Indonesia.
On the application medicaboo, doctors are expected to pay attention to the following.
Status "Fail". Used when a patient can not come after being contacted by a concerned physician or the patient booking time is not valid (out of time).
Status "Not Respone". Used when patients were contacted by a doctor but was not answered by the patient concerned, here the patient can choose confrm or cancel.
Status "Confirm" is used when the patient has conducted confirm that he will come.
Status "Success" is used when the patient has come according to a doctor appointment service.
Intellectual Property Rights
All Intellectual Property Rights in the Application / This site is owned by Medicaboo. All information and materials, including but not limited to, software, text, data, graphs, images, sound, video, trademarks, logos, icons, html code and other codes in the Application / Website is prohibited to publish, modify, copied, reproduced, duplicated or altered in any way outside of the application / site is unlicensed stated by Medicaboo. If you violate these rights, Medicaboo entitled to make a civil claim for an aggregate amount of damage or loss suffered. These violations can also be a criminal offense.
Names, icons, and logos of Medicaboo are copyrighted and protected trademark laws of the Republic of Indonesia.
Application / This site contain Medicaboo intellectual property, including but not limited to text, software, photographs, graphics, video, music and sound. Entire Content Application / This site is protected by copyright law. We and our licensors own the copyright and / or other rights over the selection, coordination, arrangement, and improved content and original content. You may not modify, reproduce, copy, perform, display, publish, or exploit the Content, in whole or in part, unless otherwise expressly provided in these Terms.
Violations of the rights in the Medicaboo Products are followed in accordance with applicable regulations.
You can use the information in the Application / Site only for your personal, non-commercial use. Unless otherwise specified, and expressly permitted by the copyright laws, you cannot copy, reproduce, distribute, re-submit, publish or otherwise commercially exploit any downloads that you make from Application / Site without the permission of the owner of intellectual property rights. Even if you get the necessary permission, you are prohibited to make changes or deletion. You hereby accept and agree that downloading any Intellectual Property does not give you the right to them.
We may provide links to applications / Other sites managed by other parties, by clicking on the link, you hereby express, acknowledge and agree that these measures are voluntary actions you to see or visit the Applications / Other sites Medicaboo has no control or responsibility responsible for him.
Medicaboo in making app / site, preparing the source code and software support, may license the use of open source software from third parties through the GNU General Public License ( "GPL"), each use of Medicaboo against open source of Medicaboo software and intellectual property rights third parties with a license or permit is required.
Intellectual Property Infringement Claims
If there is evidence of violations of Intellectual Property Rights, then you or your representative (together, "Sender") may send a notice containing the following details are recorded below:
Sender's name and address;
In terms of Sender is not the owner of intellectual property rights or exclusive license, it must include the name and address of the owner of intellectual property rights;
Telephone, facsimile number (if any) and electronic mail address of sender;
In sufficient detail so as to prove the existence of intellectual property rights violations, including the address line of an electronic copy;
The sender requests to remove or disable access to the electronic copy or version being infringed;
Statements that Shipper in good faith to recognize the violations identified in paragraph (4) of this Article;
A statement that the information provided in the notification is accurate;
The statement that the sender (a) is the owner or holder of exclusive intellectual property rights are violated; or (b) have the legal authority to act on the owner or holder of an exclusive; and
The statement that the sender is subject to Indonesian law and that all claims, disputes, controversies or differences arising from infringement of intellectual property rights must first be submitted to Custumer Support Medicaboo (CSM) for settlement through mediation in accordance with the procedure Mediation in force for the time being. The sender must declare that they agree to participate in mediation in good faith and endeavor to comply with the terms of the settlement reached.
The letter must be signed by the sender and delivered physically and via email to the following address :
Jl. Hangtuah V, Sukajadi, Pekanbaru, 28294, Riau, Indonesia.
We will review and handle the notifications in accordance with the above requirements and in accordance with Indonesian law.
You agree to indemnify and do not blame us for any loss or damage that may occur as a result of fraud, forgery or false accusation of infringement of intellectual property rights.
YOU HEREBY AGREE TO AND WHERE THAT EXTENT PERMITTED BY APPLICABLE LAW:
THE SERVICE AND THE CONTENT OF THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE." WE HEREBY EXPRESSLY THAT WE MAKE NO WARRANTIES OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, IN CONNECTION WITH THE FEASIBILITY OF PRODUCTS OR SERVICES, OR FITNESS PRODUCTS AND SERVICES THAT WE PROVIDE FOR A PARTICULAR PURPOSE AND AGAINST ABUSE OF RIGHTS WHERE APPLICABLE ;
WE DO NOT WARRANT THAT (i) THE FUNCTIONS, FEATURES AND SECURITY SERVICES PROVIDED ON THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE; (Ii) ERRORS OR FAILURE WILL BE CORRECTED; OR (iii) THE SITE OR THE SERVER THAT PROVIDE SERVICES ARE FREE OF VIRUSES, MALWARE OR HARMFUL COMPONENTS;
WE DO NOT WARRANT THE ACCURACY, AUTHENTICITY, INTEGRITY OR QUALITY CONTENT, THE SITE OR THE AVAILABLE RESOURCES TO AND FROM THE SITE INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY THAT THE CONTENT, THE SITE OR FREE SOURCE OF BAD MATERIAL RESOURCES, obscene or otherwise CONTROVERSIAL;
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS SERVICE IS A RESPONSIBILITY AND YOUR OWN RISK. YOU ARE VOLUNTARYLY RESPONSIBLE FOR THAT KIND OF RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF THE PROVIDED MATERIALS.
LIMITATION OF LIABILITY
WITHOUT PREJUDICE TO WHAT IS PROVIDED IN CONDITIONS, EACH PARTY LIABILITY LIMITED AND EXCLUDED SEMAKSIMALNYA PERMITTED BY LAW, AS TO PERSONAL INJURY AND DEATH. WE WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE, WHETHER DIRECT OR INDIRECT, ARISING OUT OF OR CONNECTED TO YOUR USE OF THE SITE OR THE USE OF LINKS ON THE SITE, INCLUDING BUT NOT LIMITED TO ANY SPECIAL, INCIDENTAL, PUNITIVE OR DAMAGES OR LOSSES OF ECONOMICS OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF LOSS OR DAMAGE MAY OCCUR. SOLE REMEDY AVAILABLE TO YOU IS THE TERMINATION OF THE USE OF THIS SITE.
After 24 hours from the time of check in, refund be charged a cancellation fee of 20% of the basic room rate per patient in the message.
Between 24 hours and 5 hours from the time of check in, refund be charged a cancellation fee of 50% of the basic fare rooms booked per patient.
Less than 5 hours from the time of check in, refund be charged a cancellation fee of 90% of the basic fare rooms booked per patient.
You hereby agree to indemnify and do not blame Medicaboo for any possible risk and its employees, affiliates, staff and partners, from and against any and all claims, demands, liabilities, damages, or damages including legal fees, incurred as a result of claims of third parties with respect to: (a) your use of the Application / site; (B) content is given, provided or accessed through this Site; (C) your violation of these Terms; (D) infringement or other obligations; and / or (e) any act or omission by you, either negligent, unlawful or otherwise.
Medicaboo has sole discretion and full to modify, suspend, discontinue or terminate this Site and / or part of the Site, including the services or products provided in this Site, and / or use of this Site, or any portion thereof, at any time for any reason without prior notice to you.
In the event of termination, you are still bound by the obligations under these Terms, including but not limited to warranties, indemnities, release and limitation of liability that have been agreed to.
Medicaboo will not be liable to you or any third party for termination or suspension of your access to the Site.
These Terms shall be governed by and construed in accordance with the Law of the Republic of Indonesia.
In case of any dispute arising out of or relating to these Terms, both parties will first of all discuss in good faith to reach an amicable settlement within sixty (60) days from the date of notification of the dispute. However, if the dispute cannot be settled through negotiation within sixty (60) days, it shall be referred to mediation at the General Court (Act No. 2 of 1986) in accordance with the Mediation Procedure applicable to this time. If the dispute remains unresolved, it will be submitted to the exclusive jurisdiction of the courts of the Republic of Indonesia.
Medicaboo will not be responsible for performance that is not done, or violation of these Terms, such as the failure of the transaction, limited access to the Site, or any damage or harm to the user caused by the act or condition whatsoever beyond the reasonable control by either you or we ( "Force Majeure Event"). Force Majeure Event includes but is not limited to natural disasters (floods, earthquakes), epidemics, riots, declaration of war, war, military action, acts of terrorism, embargo, sanctions, changes in legislation or regulations, lightning, hurricane / typhoon / cyclone , strikes, demonstrations, insolvency or bankruptcy of the hospital, etc.
Medicaboo will not be responsible for any damage or loss caused by any means to any party if Medicaboo unable to process your order because of a Force Majeure Event.
ABOUT MEDICABOO – FAQ
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